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# Two factor authorization for dashboard


# Läs artikeln på svenska:
[Tvåfaktorsautentisering i dashboard](https://docs.staylive.io/sv/article/tvafaktorsautentisering-i-dashboard-111en5h/)
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# Upcoming Update: Two-Factor Authentication (2FA) Required for Dashboard Login starting 10 / 03 2025

Starting **10** **/ 03 2025**, all Staylive **dashboard users** will be required to use **two-factor authentication (2FA)** when logging in. This is an important security update designed to enhance account protection and ensure secure access to the Staylive dashboard.  

## What This Means for You

To log in after this update, you will need to have **2FA set up**. Depending on your account role, the login process will require different authentication methods:  

- **Platform Owners & Platform Admins** → Must use **OTP-based 2FA** (One-Time Password via an authenticator app).  
- **All Other Dashboard Users** → Must use **Email MFA** (Multi-Factor Authentication via a verification code sent to your email).  

[Guide: How to Set Up an Authenticator App for 2FA](#1-guide-how-to-set-up-an-authenticator-app-for-2fa)
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## What is Two-Factor Authentication (2FA)?

Two-factor authentication adds an extra layer of security to your account by requiring **two forms of verification** when logging in:  

1. **Your password** (something you know)
2. **A one-time code** (something you have)

This helps prevent unauthorized access, even if your password is compromised.  
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## OTP vs. Email MFA – What’s the Difference?

### OTP (One-Time Password via Authenticator App)
✔ Requires an authentication app like **Google Authenticator, 1Password, or Microsoft Authenticator**.  
✔ Generates time-sensitive codes that you enter at login.  
✔ **Required for Platform Owners & Admins** to ensure the highest level of security.  

### Email MFA (Multi-Factor Authentication via Email)
✔ A verification code is sent to your registered email address.  
✔ **Used for all other dashboard users**
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## Will This Affect My Platform and End Users?

No. This change only applies to **dashboard users** accessing the Staylive **dashboard**.  
It **will not impact platform viewers, subscribers, or login processes on your streaming platform**.  
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## How to Prepare

To ensure a smooth transition, we recommend setting up **an authenticator app** if you are a **Platform Owner or Admin** before **03/03 2025**.  

If you have any questions, feel free to reach out to our support team.  
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# Guide: How to Set Up an Authenticator App for 2FA

Two-factor authentication (2FA) enhances security by requiring a one-time code from an authenticator app when you log in. Follow these steps to set up an authenticator app like **Google Authenticator, 2FAS, Authy, or Microsoft Authenticator**.
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### 1. Download an Authenticator App
Choose and install an authenticator app on your mobile device:

- [Google Authenticator (iOS/Android)](https://support.google.com/accounts/answer/1066447?hl=en)  
- [2FAS Authenticator (iOS/Android)](https://2fas.com/)  
- [Authy (iOS/Android/Desktop)](https://authy.com/)  
- [Microsoft Authenticator (iOS/Android)](https://www.microsoft.com/en-us/security/mobile-authenticator-app)  

Follow the instructions in the app—some may require you to create an account to function properly.  

You have now completed everything needed to be ready for the update.
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### 2. Logging in After March 3rd
1. Open the authenticator app you installed.
2. Tap **Add Account** or **Scan QR Code**.
3. Scan the QR code displayed in the Staylive Dashboard **or** enter the key manually.
4. The app will now generate a one-time code for Staylive.
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### 3. Confirm and Complete Setup
1. Enter the code from your authenticator app in the Staylive Dashboard.
2. Click **Confirm** or **Complete Activation**.
3. Two-factor authentication is now activated! From now on, you will need to enter a one-time code when logging in.
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### Tips & FAQs
- **What if I switch to a new phone?**  
  Backup your 2FA codes in the app or write down the recovery key if your app supports it.  

- **Can I use multiple devices?**  
  Some apps, like **Authy**, allow syncing across multiple devices.  

- **I lost my device—what should I do?**  
  Contact **Staylive support** to reset your login.  

- **Invalid authentication codes?**
   Make sure your phone´s clock is synced to internet. Go into phone settings and enabling "Automatic date and time".

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### All Set! 🎉
Your authenticator app is now set up and ready to use. Every time you log in, you will need to enter a one-time code from the app to access the Staylive Dashboard.
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