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# Add a voucher to a product on the platform

A customer add the voucher to the product in the checkout, in the first purchase step.

### 1. Add the voucher:
* Go to the product. Press buy.
* Press the "I have a voucher button".
* Enter the voucher and press "add".

![](https://storage.crisp.chat/users/helpdesk/website/acbaf8a9e186c000/skarmavbild-2023-09-05-kl-1436_1jerp8g.png)

### 2. Preview of voucher
When the voucher has been added correctly you will get a preview of the discount.
You will get an error saying "the voucher is not valid" if you try to enter a expired voucher or if you misspelled the voucher.

![](https://storage.crisp.chat/users/helpdesk/website/acbaf8a9e186c000/skarmavbild-2023-09-05-kl-1436_1k3rk8a.png)


![](https://storage.crisp.chat/users/helpdesk/website/acbaf8a9e186c000/skarmavbild-2023-09-05-kl-1436_tf1x6g.png)

### 3. Continue the purchase steps
* Create an account or log in.
* Follow the steps.

||| For a voucher on a subscription the customer will always need to fill in their card information.
